Voice/Data Communications Engineer- Master

• Respond promptly to incident tickets and outage notifications (via phone, email, or in-person), performing fault isolation, root-cause analysis, corrective action, and complete documentation of problem resolution in adherence to SOPs.
• Perform routine, critical, and emergency maintenance on cable plant infrastructure in accordance with established policies and procedures, ensuring continuous operational capability and system integrity.
• Support notification processes by coordinating and formulating technical and operational impact assessments, and leading responses to outages, service degradations, and security compromises affecting the cable plant.
• Conduct proactive assessments of the cable plant to evaluate operational status, identify needed repairs or upgrades, and implement improvements while maintaining accurate records of all actions taken.
• Analyze and assess impacts of system upgrades and enhancements; develop plans of action, execute upgrades or enhancements, and document all steps.
• Install patch panels, LAN, CCTV, or telephone cabling in accordance with CNSSAM TEMPEST/01-13 RED/BLACK Installation Guidance and all DISA J6 IT Enterprise hardware in accordance with NEC 2011 and ANSI/NFPA 70 standards.
• Provide technical support to personnel, performing touch maintenance on routers and switches, including power cycling, cable connection, cable testing, and device installation in racks, including afterhours maintenance support as required.
• Coordinate and execute power outlet relocations between server racks (approximately one per quarter), and coordinate with certified electricians for de-energizing or lockout/tagout procedures as required.
• Conduct comprehensive site surveys to assess current network and cable plant configurations; prepare assessments, documentation, and projections for installations, additions, modifications, and removals in response to government priorities.
• Develop detailed bills of materials and labor hour estimates for projects; secure government approval for all plans in accordance with DISA J6 policies.
• Prepare and execute installation plans, site engineering change proposals, and installation schedules; manage and mobilize installation teams as necessary.
• Prepare drawings, configuration changes, and post-installation and test documentation reports for each site; coordinate post-installation operations and maintenance support.
• Develop test plans and perform operational testing to verify and validate the integrity and functionality of the cable plant infrastructure following changes or enhancements.
• Execute additions, modifications, and removals of cable plant infrastructure in accordance with approved plans and document all changes, problems, and corrective actions.
• Coordinate with local telephone service providers to support telephone number moves, voicemail resets, display name changes, and phone replacements.
• Generate technical incident reports outlining problems and their resolutions; provide updated documentation (including infrastructure drawings) after all changes or implementations.
• Submit post-installation documentation and provide monthly performance data per government Quality Assurance Surveillance Plan (QASP) requirements.
• Conduct weekly tests and analysis of alarmed Protected Distribution Systems (PDS) per CNSSI 7003 standards; report findings and provide technical support to PDS device configurations.
• Liaise with vendor technical support to troubleshoot and resolve PDS application issues or perform upgrades as necessary

• Active Top Secret, with SCI eligibility
• Minimum 8 years’ experience with large-scale cable plant infrastructure in secure government or military environments.
• Demonstrated experience in installation, maintenance, and troubleshooting of voice and data communications systems (including VOSIP, DRSN, VoIP, and related technologies).
• Proficient with National Electrical Code (NEC), ANSI/NFPA 70, CNSSAM TEMPEST/01-13 (RED/BLACK), and CNSSI 7003.
• Strong documentation and technical report writing skills.
• Industry certifications desired (e.g., BICSI Technician, RCDD, CompTIA Network+ or equivalent).

• Must be willing and able to work in US SECRET and TOP SECRET/SCI spaces as required by the government.
• Must be available for after hours or emergency support during approved maintenance windows.
• Excellent team collaboration, communication skills, and customer service orientation.
• Ability to lift up to 50 lbs and operate in confined spaces as needed for cabling projects.

Agil3 Technology Solutions LLC ("A3T") is a Northern Virginia based, ISO 9001:2018, ISO 20000 & ISO 27001 Certified, 8a, Women-Owned (WOSB) and Service-disabled Veteran-Owned (SDVOSB) small business. A recent recipient of the prestigious Washington Technology TOP 50 (ranking #9, and on the list for last 4 years!), A3T is experiencing industry leading recognition and growth. In addition to the CEO’s recognition as an “All-Star Entrepreneur”, A3T is recognized by Inc Magazine as one of the fastest growing companies in the country, by Vet 50 as Fastest Growing Veteran-Owned Businesses, and is featured in CyberSecurity Ventures / Cybercrime Magazine! “As a go-to Women-Owned Cybersecurity company in US and internationally”. As part of our growth, we are looking for YOU to join our growing team.

A3T offers excellent benefits to enhance the work-life balance, including:

• Medical Insurance
• Dental Insurance
• Vision Insurance
• Life Insurance
• Short Term & Long-Term Disability
• 401k Retirement Savings Plan with Company Match
• Paid Holidays
• Paid Time Off (PTO)
• Tuition and Professional Development Assistance
• Parking/Travel Reimbursement (metropolitan areas)